Refund policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, unopened, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at:
Please note that returns must be approved before being sent back. Items returned without first requesting a return will not be accepted.
If your return is accepted, we’ll provide instructions on how and where to send your package.
You can always contact us for any return-related questions at:
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
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Perishable goods
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Custom or personalized products
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Personal care goods
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Hazardous materials
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Flammable liquids or gases
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Gift cards
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Final sale or discounted items
If you have questions about a specific item, please contact us before purchasing.
Exchanges
The fastest way to ensure you get the item you want is to return the original item and place a separate order for the new product once your return has been accepted.
European Union 14-Day Cooling Off Period
If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
To qualify, your item must be unused, in the same condition that you received it, and in its original packaging with proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return and let you know whether your refund has been approved.
If approved, your refund will automatically be processed back to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at:
Contact Information
Revair
Website: https://revair.store
Email: support@revair.store